Survey MK - Select International Pilgrimages Tours and Cruises

Rate your Account Manager, Marienna Kosovich's helpfulness*

Excellent
Very Helpful
Acceptable
Not helpful at all
We didn’t have any communication

Overall, how would you rate the quality of your customer service experience?*

Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative

How well did we understand your questions and concerns?*

Extremely well
Very well
Somewhat well
Not so well
Not well at all

Did we address your questions and concerns in a timely fashion?*

Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
Did not receive a response

How would you rate the itinerary?*

How would you rate the value for money of the trip?*

How responsive have we been to your questions or concerns about your trip?*

Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable

How likely are you to go on another trip with Select International?*

Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely

How likely is it that you would recommend our company to a friend or colleague?*

Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely

How would you rate the quality of the hotel?*

How would you rate the quality of the guide?*

How did you hear about the pilgrimage?

How would you rate the pace of the trip?*

Too fast
Manageable
Too slow

How would you rate the quality of the food?*

How would you quantify the amount of walking involved?

Too much
Manageable

Do you use Facebook?

Yes
No

What was the "WOW" factor for you? Please elaborate.

Were there any "yikes" moments? Please elaborate.

Trip/Destination/Date/Group Leader*

Friends Helping Friends

Select International kindly requests that as part of our referral program you will share contact information for three of your friends that would be interested in travel. Upon receipt of their information, we will forward each of them a $100 coupon for future travel. Additionally, you will receive a $100 coupon for providing their information. There is no better word than word of mouth. Thank you in advance for helping us spread the word.

Your Name*

Your Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Your Email*

First Friend Referral Name

First Last

Email

Second Friend Referral Name

First Last

Email

Third Friend Referral Name

First Last

Email

Please, Tell Us About Your Trip

Customer Satisfaction Survey (MK)

Friends Helping Friends